Managed IT Services

NexTech IT Solutions is a true partner who realizes that our customers are buying technology to solve real world business problems. We identify your goals and work with you to achieve them while providing unmatched uptime and security for your network and data.

One price- unlimited support with NexTech Complete:

1. IT Support & Help Desk

Purpose: Day-to-day user support and issue resolution.

24/7 or business-hours help desk
Remote and on-site support
Ticketing system & SLA-based response times
User onboarding/offboarding
Device troubleshooting (PCs, Macs, mobile devices, printers)
Application support (Microsoft 365, Google Workspace, line-of-business apps)

2. Infrastructure Management

Purpose: Keep systems running reliably and efficiently.

On-Prem & Cloud

Server monitoring & maintenance
Virtualization (VMware, Hyper-V)
Cloud infrastructure (Azure, AWS, Google Cloud)
Network management (switches, routers, firewalls, Wi-Fi)

Performance & Uptime

24/7 system monitoring
Patch management
Capacity planning
Hardware lifecycle management
Asset tracking

Device & Endpoint Management

Purpose: Control and secure all company devices.

RMM (Remote Monitoring & Management)
MDM (Mobile Device Management)
Patch automation
Configuration management
Device encryption
Remote wipe
Inventory tracking

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